American Express and First Data extend OnePoint programme

One point of call for statements, settlement and customer service for major card brands

The two companies first signed the agreement in late 2007 and First Data began payment processing for the programme in 2008 (view press release). The OnePoint programme is designed to provide an economical, integrated card acceptance solution for SMBs, providing one point of call for statements, settlement and customer service for major card brands. The programme operates with third-party agents providing American Express with payment processing services while American Express retains the acceptance contract with participating merchants, establishes merchant pricing, and receives the same transactional information it would with direct servicing. First Data provides the merchant payment processing services on behalf of American Express for American Express Card transactions.

Since 2008, the one point programme has simplified the merchant card acceptance experience and allowed for easier acceptance and processing for all card brands. At the same time, it expands our network of merchants at which our loyal cardmembers can use their American Express Card,” said American Express president of Merchant Services Americas, Ramon Martin.

Related reading

A hand holding a smartphone with $ icons on the screen, which is visually connected to a network of little people around it

Leave a comment