Two years after launching an e-receipt option at its ATMs, Wells Fargo claims that customers have used the service around 100 million times (view press release). Users of Wells Fargo Online Banking can either have an ATM receipt sent to an online banking inbox or a personal email account. The financial services company said that currently 12% of all receipt eligible transactions result in an e-receipt.
“We are thrilled that customers have embraced the e-receipt option, and to be extending this choice into our stores,” said Alicia Moore, head of Wells Fargo ATM Banking. “We’ve heard from many that they enjoy the convenience and appreciate the ability to cut down on paper use. Plus, as more customers manage their finances online, e-receipts are a great way to keep track of their transactions.”