Air Express have today launched a deposit system for their customers that want to book online with the flexibility usually only reserved for direct customer bookings.
With the austerity that the country is currently experiencing, Air Express made the decision to offer their on line customers the ability to confirm their flights, hotels and holidays with payment of just a deposit.
Jon Matthews, the online business manager at Air Express, said “Deposits aren’t something new, but very few companies offer this facility to online users. We are looking to expand our already vast customer base, and felt that offering the ability to book with just a deposit would introduce us to a much greater market. We have already discounted our pricing online and felt that adding a deposit system would help our customers afford the holiday they’ve always dreamed of.”
The Second Payment Services Directive (PSD2) is a payments regulation in Europe, which is set to drastically impact the infrastructure for banks, fintechs and businesses using payments data by opening up access to third party providers.
For e-commerce marketplaces, user experience has long been a prime focus. From aesthetic quality to ease of use, UX plays a major role in determining whether consumers stick with the platform long-term or abandon it in favor of a competitor.
The failure to keep pace with expanding compliance procedures has seen a rise in the number of financial penalties issued by regulators over the past few years. As anti-money laundering (AML), know-your-customer (KYC), counter-terrorism financing and other compliance obligations expand across different territories, organisations large and small have struggled to maintain adequate and comprehensive safeguards – often resulting in sizable fines and significant reputational damage.
A new report published by Earnix shows findings stating that most millennials will use a single portal to aggregate services from multiple banks with which they have existing customer relationships in the future. The report, The Role of Analytics in the New Banking Age 2017, also states that most banks believe predictive analytics and machine learning will become the most powerful way to win back customers over the next five years.