Jack Henry & Associates enhances mobile app

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Enhancing mobile app

Jack Henry & Associates, a provider of technology solutions and payment processing services for the financial services industry, has enhanced its goDough mobile banking app with the remote deposit capabilities provided by its Remote Deposit Anywhere solution (view press release).

The app supports traditional in-branch and online transactions such as balance inquiries, funds transfers between accounts, and transaction viewing. In addition, it accommodates all account types including checking, certificates-of-deposit, money markets, loans and line-of-credit. RDA enables users to make remote deposits using compatible smartphones, tablets and flatbed scanners. Checks are photographed and converted into electronic transactions. They are then processed through the ACH or Check 21 image exchange networks.  

Jason Hawkins, VP at Oklahoma City-based First Fidelity Bank, said: “We believe a contemporary and evolving mobile strategy is important for our clients and our bank, and mobile capture is an important component of that strategy. Mobile capture provides our retail and small business customers with the most convenient anytime, anywhere remote deposit capabilities available today along with an intuitive user experience and an extremely reliable and secure service. Mobile capture is generating an array of benefits for our bank including the ability to further streamline the deposit process, drive additional operating efficiencies, and reduce operating and labour costs. Expanding our mobile strategy with this new self-service channel also helps us retain and attract loyal customers, and provides another competitive distinction in the markets we serve.”

 

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