CreditCall, the specialist payment services provider, has announced that Q-Park Ltd has switched to CreditCall’s payments services for parking machines and its Virtual Terminal for season ticket payments in the UK.
As a result, Q-Park has reduced downtime and increased the speed of card payments, resulting in an improved service for its customers. The solution also provides WebMIS, CreditCall’s browser-based transaction management system. This allows Q-Park cashiers to access payment information in real-time and, for the first time, to print duplicate receipts for customers.
CreditCall has now implemented its software at 40 sites and is rolling out the project to the remaining 10 sites during April. Q-Park has also replaced legacy systems with CreditCall’s Virtual Terminal, a web-based version of traditional credit card terminals, to manage online season ticket payments. CreditCall’s software now integrates with third party access systems and installations to make parking payments simple and secure for customers. Following the success of the first phase, Q-Park plans to use CreditCall for future sites across the UK and Ireland.
Liz Coode, Head of Payment Services at CreditCall, comments: “Parking sector businesses count on robust infrastructures to deliver payment services and must tackle growing customer security concerns. Over the years, we’ve developed technology to meet the specific needs of the parking sector and this project shows how we can deliver real benefits. With the results already apparent, we’re looking to achieve similar success in the next phase.”
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