FICO has announced that it has appointed Hayley Kershaw as the head of its Professional Services team in Europe, the Middle East and Africa. She will lead the team responsible for consulting and other services engagements with the region’s leading banks, insurers, retailers and other businesses.
Kershaw has a strong background in financial services, with 20 years of experience at leading banks and consulting firms in Europe and Africa.
“European firms face stricter regulations and, in many countries, difficult economic environments and increasing challenges in acquiring and managing customers profitably,” said Kershaw, who is based at FICO’s London office. “They are demanding more complex analytic solutions to help them meet these challenges. FICO’s deep talent bench for consultants, many of whom came from the industries we serve, can help businesses implement advanced analytics in compressed timeframes, and use these solutions to meet their business objectives with maximum success.”
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