Kobo, which had already successfully implemented WorldPay’s Payment Gateway and acquiring services, required a partner to ensure they were protected against fraudulent transactions and resulting chargebacks as the company continues to expand into the US market.
Following a competitive review process and based on its existing relationship, Kobo selected WorldPay to develop a pilot program providing fraud screening services via RiskGuardian. WorldPay brings to Kobo its vast global expertise in the payments market and because the solution could bolt-on to Kobo’s internal processing service with no additional development, the implementation moved forward quickly.
The WorldPay RiskGuardian platform performs security checks at a number of points during an individual eCommerce transaction, allowing for fast and accurate identity verification that is vital in helping online retailers to combat fraud and increase profits.
“At Kobo we’re focused on bringing the best eReading experience to our customers around the world,” said Greg Twinney, Chief Operating Officer, Kobo. “Working with WorldPay enables us to focus on what we do best and gives us – as well as our customers – the confidence that transactions are secure and that we avoid risk of fraudulent online transactions.”
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