Randolph-Brooks Federal Credit Union (RBFCU), based in Live Oak, Texas, has selected the DNA account processing platform from Fiserv to better serve its more than 430,000 members. The USD5.5bn asset credit union cited the platform’s scalable, open architecture and member-centric design as factors that will help it grow by providing more personalised service and introduce new products faster and more efficiently.
“One of the reasons our credit union has been so successful is our unwavering commitment to providing members with the best service, products and technology. It’s this commitment that led us to DNA,” said Mary O’Rourke, senior vice president and Chief Information Officer, RBFCU. “The advanced technology of DNA can scale with our growth plans while providing the flexibility and member-centricity we need to quickly roll out relevant, new products. With DNA, we’ll have the potential to increase efficiency through integration with leading Fiserv solutions as well as have the ability to create our own custom core applications with DNAcreator.”
Recognized by industry-leading analysts for its technology, user experience and breadth of functionality, DNA from Fiserv is the first open, relationship-centered core banking platform built for global collaboration. The platform provides 24/7 real-time processing and is supported by an extendable relational data model designed around the individual instead of the transaction. As a result, RBFCU staff can securely view complete profiles of their retail and commercial customers.
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