Central London Grocer, Partridges, streamlines checkout with integrated EPOS and card payments

andersonzaks

Enabling Partridges

Omni-channel Payment Service Provider Anderson Zaks has been selected by Partridges to provide its RedCard payment services. Anderson Zaks’ solution has been fully integrated with the In‑Tech CHOISE EPOS system at the retailer’s five central London stores. The new solution will enable Partridges to implement Contactless payments at its outlets around Duke of York Square, its Food Market and its Café and Wine Bar. 

The retailer implemented the EPOS solution first, and once this was well established within the business completed the second part of the project which was to introduce the card payment processing from Anderson Zaks. Faster processing at checkout has significantly improved customer satisfaction, and the company now has much higher visibility of purchase and sales data for each of its stores. 

Ian Willard, a Director at Partridges who lead the project commented; “The implementation has been well managed and we have been very happy with the service. The integrated system has solved the issues that we had, and we are now processing card payments in about half the time that it used to take. This has reduced queues and significantly improved customer satisfaction, which was the aim of the project.” 

The RedCard solution handles all cards including credit, debit and charge cards, using Chip & PIN, contactless and magnetic stripe technology. In addition the system can cater for e-Top Up, gift cards, dynamic currency conversion and loyalty transactions.

 

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