Fiserv, Inc. a global provider of financial services technology solutions has announced the launch of Biller Advantage, a multi-channel electronic billing and payment platform for small and mid-sized billers. Designed for the segment of billers that send 2,000 to 500,000 bills a month, Biller Advantage makes it practical for these companies to send electronic bills (e-bills) and accept electronic payments through a variety of channels including their website, mobile-optimized website, automated phone system (IVR) or customer service centre.
With Biller Advantage, billers can:
- Accept payments via multiple channels, including online, mobile and CSR-assisted;
- Configure their own specifications, including payment limits, payment types and methods of payment they will accept;
- Accept debit card, credit card or ACH debit payments, with or without fees;
- Support one-time, future, recurring and auto payment options;
- Distribute electronic bills (e-bills) and customer alerts and reminders.
Biller Advantage can be implemented easily and quickly and is highly configurable. The self-service dashboard enables billers to be up and running with Biller Advantage in as little as a few days and to manage changes without the need for dedicated IT resources, a significant consideration for small and mid-sized billers.
“Biller Advantage provides the functionality small to mid-sized billers need and the choices customers want,” said Jardon Bouska, division president, Biller Solutions, Fiserv. “These companies can now offer branded, multi-channel electronic billing and payment capabilities that may have been out of their reach before, boosting their professional appearance while reducing paper usage and operational costs and enhancing customer satisfaction.”
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