BankservAfrica and ebpSource launch SA’s first bank-based e-billing and payment service

bankservafrica

BankservAfrica, Africa’s largest automated clearing house and ebpSource, a global electronic bill presentment and payment solution provider, are introducing South Africa’s first bank-based electronic billing and payment service.  

The new service consolidates a range of consumer bills in one place, enabling consumers to manage everything via a single eBilling portal. It will be made available to consumers through connected online banks. BankservAfrica manages the electronic bill presentment and payment (EBPP) service on behalf of the South African commercial banks, with support and domain expertise from ebpSource. Nedbank Ltd and a number of large billers are already live on the service.

Two of South Africa’s largest municipalities have already connected to the service to enable delivery of local taxes and charges. In addition , a range of retail billers are poised to sign up via Nedbank. Initially BankservAfrica is making the service available to consumers via the participating banks, with plans to address the needs of corporates and business users at a later stage.

Martin Grunewald, CEO of BankservAfrica’s business process outsourcing unit, says: “With a focus on massively improved bill delivery and payment efficiency BankservAfrica’s eBilling service also offers compelling benefits to South Africa’s billing companies: from Government and telecoms, to financial services, utilities and retail, plus a range of other business sectors signing up to deliver their bills through the service.

“Consolidated billing and payment improves customer service and removes the need to print and deliver paper bills. It also enables billers to take advantage of the banks’ ability to provide a secure end-to-end process for bill viewing to payment, clearing and settlement and even online document storage”.  

Adriaan du Plessis, Executive Head of Transactional Banking at Nedbank indicated that: “Despite this service being in the introductory phase, Nedbank as first-mover, has received positive feedback from the market.” He added: “This service offers fully reconciled payments via the security of the bank’s channels, adding value to any business wishing to expand on the payment mechanisms that it offers its customers and wanting to improve on its operational efficiencies.”

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