TSB chooses NCR to update its retail banking network

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NCR Corporation has announced that TSB is installing 80 new NCR SelfServ ATMs in just three months across Britain as it transforms its retail banking network to improve banking services for its customers.

The deployment showcases the bank’s commitment to serving the local communities in which it operates and will increase TSB’s ATM real-estate to over 830 across the UK. Almost half of UK. residents live within two miles of a TSB ATM and more than GBP56m cash transactions are made at TSB ATMs annually.

“At TSB we are committed to the local communities in which we operate. This investment in new ATMs is yet another sign that we are intent on providing great service to our customers,” said TSB’s Managing Director of Branch and Business Banking, Peter Navin. “Our partnership with NCR and their innovative technology is helping us make this a reality.”

“The U.K. banking industry is evolving to provide convenient banking for consumers who demand a choice of where and when they bank,” said Rachel Nash, director of Financial Services at NCR U.K. “As banks, such as TSB, look to develop their retail banking network they increasingly employ a combination of self-service, assisted-service and personal banking to provide the right mix of customer service. TSB is achieving this by focusing on the communities that will always lie at the heart of our society, and by making every day easier for consumers when they bank with them.”

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