Collinson Group has announced the appointment of Chris Lord as chief information officer (CIO).
In his role, Chris Lord will lead Collinson Group’s global technology strategy, which spans across different areas including loyalty, assistance, redemption, insurance and customer benefits. Lords appointment follow the acquisition of Welcome Real-Time, a provider of payment based loyalty platforms.
Chris has over 20 years of experience in analytics, product development, loyalty and customer insight. Hi most previous role was chief technology officer at Dunnhumby, the developers of the Tesco Clubcard.
Prior to Dunnhumby, Lord was CIO at DST global solutions and senior technical director at Thomson Reuters.
Chairman of Collinson Group, Colin Evans said: “Chris has an outstanding pedigree helping organisations use data to better understand and influence their customers’ behaviour. His expertise complements our continued investment in establishing a robust 360 degree view of the customer – both for our clients and our own brands. We see technology as a key ingredient of our success as a business, and we look forward to working with Chris to ensure we remain global leaders in loyalty and customer insight.”
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