According to John Egan, head of Innovation and Foresight at Lafferty Group and author of “Innovation in Banking”, any conversation about such a topic requires consensus, understanding and acceptance of the subject matter prior to engagement. Our failure to clearly establish what we mean when we say ‘innovation’, Egan argues, is inhibiting our ability to do just that.
He explains: “Innovation has become one of the most indefinite words in today’s lexicon, rendering the actual concept almost redundant and the practice of it nearly impossible. The definition of ‘innovation’ lacks consensus and if we can’t define it, we can’t refine it.”
In “Innovation in Banking” Egan addresses the etymology, history and economic impact of innovation and establishes a commercially useful definition of innovation in its various forms.
Fill in the form below to download the white paper.
Just 31% of Brits know who's on the back of the new £5 polymer banknote, says new research from Barclaycard, which also found that the number of cash users continues to drop as people prefer using more digital methods of payments.
Nine out of ten consumers use their smartphones more than any other device, and consumers would also prefer to use biometrics over PINs - with fingerprints being the preferred method, according to a new Mastercard survey.
It's banks, not government agencies, that the British people trust to deliver biometric authentication payment services, says a new Visa study.
With less than two weeks to go until the US liability shift hits its first anniversary, MasterCard published new data evidencing the positive impact the technology is having on issuing banks, merchants and consumers, as well as saying adoption continues to grow.