Thousands of Lloyds premier bank clients have had their financial details stolen after a data box disappeared, the bank has confirmed.
The incident, which happened on 30th July and is being investigated by the Organised Crime Unit, saw the disappearance of an information storage device that contained highly sensitive information such as people’s names, addresses, sort codes and account numbers of as many as 10,000 Lloyds premier banking customers.
The box is described as being the same size as an ‘old-style video recorder’ meaning it can easily be picked up and transported without being noticed.
It was stolen from one of Royal Sun Alliance’s (RSA) data centres. The insurance company provided home cover to the premier clients.
The clients whose information may have been compromised are the ones who opened an account with Lloyds between 2006 and 2012 and subsequently made a claim on their home insurance policy.
The RSA said that they “have no evidence to suggest that this data has been misused in any way”, but added that it will make available two years’ worth of identity protection to anyone affected.
Cifas, the independent anti-fraud service which offers the identity protection tool, has said that the amount of calls from Lloyds customers has been through the roof.
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