ATMIA Publishes New ATM Accessibility Guide

ATMIA has today published “Maximizing ATM Accessibility” a new guide for incorporating greater access for all users, including those with disadvantages.

Building on previous publications, such as “Recommendations on ATM User Interface” (2014) and “ATM Biometric Security Best Practices” (2016), the manual addresses ways to improve access for users with personal impairments.

“The study estimates that that approximately one person in five of the global population is disabled,” comments Mike Lee, CEO of ATMIA. “As we discuss the shape of next generation ATMs, we should include new conversations about the kind of advice offered in this text, building on successes already achieved by vendors and deployers in the field of increasing accessibility at ATMs.”

The report covers personal impairments in terms of mobility, dexterity, vision, cognition, reaching and stretching, touch and hearing.

“The international research conducted for this manual was impressive,” Lee added, “and it includes plenty of case study material to inspire our members, especially in the light of new technological capacities and regulatory developments.”

ATMIA is the leading non-profit trade association representing the entire global ATM industry. ATMIA serves more than 10,000 members from over 650 participating companies in 67 countries spanning the whole ATM ecosphere, including financial institutions, independent ATM deployers, equipment manufacturers, processors and a plethora of ATM service and value-added solution providers. ATMIA provides education, advocacy and connections to help its members keep abreast of industry news and developments; increase knowledge and professionalism; improve operational efficiencies; understand and influence regulatory processes; participate in the local, regional and global ATM community; and forge new relationships to advance their businesses. Founded in 1997, ATMIA has active chapters in the United States, Canada, Europe, Latin America, Asia-Pacific, Asia, Africa, India and the Middle East focusing on the unique needs and issues of each region. For more information, please visit atmia.com. Follow us on LinkedIn, Twitter or YouTube.