FSS AadhaarPay wins Best in Bank Customer Experience Award

Chosen as the Best Mobile Experience (International Fintech) Award for 2017 

FSS AadhaarPay, a biometric-enabled merchant payment acceptance solution, designed to support the Indian Government’s Digital Payments initiative to improve digital payment infrastructure in the country, has won the Best Mobile Experience (International Fintech) provider award at the Best in Bank Customer Experience Summit at Chicago, USA.

Constituted by the Networld Media Group, publishers of the ATM Marketplace and Mobile Payments Today, the Best in Bank Customer Experience Awards honors innovative, consumer-focused financial institutions and fintech providers, whose branches and technologies deliver optimal banking and payment service experience to customers.

FSS AadhaarPay, a biometrically-enabled transaction solution, supports cost-efficient, wide-scale roll-out of digital acceptance payments infrastructure A comprehensive biometric-enabled merchant payment acceptance solution, FSS AadhaarPay allows merchants to accept customer payments through their social identity number (Aadhaar) linked bank account without the need for a physical payment instrument. FSS AadhaarPay is a highly secure solution supported with biometric data encryption, SSL Keys to prevent identity thefts and frauds.

Commenting on the win, Suresh Rajagopalan, President, Software Products, FSS, said, “We are delighted that FSS AadhaarPay has been awarded the prestigious Bank Customer Experience Award.  It is a proud moment for FSS and a recognition of our commitment to develop innovative products relevant to the payments needs of developing economies. FSS AadhaarPay is a cost-effective and easy-to-implement solution to help merchants of any size to accept digital payments from customers.”

Commenting on the jury’s decision, a member of the jury said, “AadhaarPay is allowing India to leapfrog the older, long-established and less merchant and consumer-friendly technologies that drive payments in developed markets. And it is doing so in a manner that is simple to implement and use, universally available and relatively inexpensive.”

The Bank Customer Experience Awards are given in seven categories – Best Branch Experience (large bank), Best Branch Experience (small/medium bank), Best Branch Experience (international bank), Best ATM / Self-Service Experience, Best Mobile Experience (bank), Best Mobile Experience (international fintech), and Best Mobile Experience (US fintech).

FSS has spearheaded the growth of retail and wholesale payments in India through a rich portfolio of payments products and services. The rapidly growing FSS clientele includes over 100 leading global banks as well as some of world’s largest processors and retailers. In India, the FSS domestic client portfolio includes over 35 banks – featuring most public and private sector banks in the country.

Financial Software and Systems (FSS) is a leader in payments technology and transaction processing, offering a diversified portfolio of software products, hosted payment services and software services built over 25 years of comprehensive experience across payments spectrum.

FSS, through its innovative products and services, caters to the wholesale and retail payments initiatives of leading banks, financial institutions, processors, merchants, governments and regulatory bodies. Its end-to-end payments suite powers retail delivery channels such as ATM, PoS, Internet, Mobile and Financial Inclusion as well as critical back-end functions such as cards management, reconciliation, settlement, merchant management and device monitoring.

Headquartered in Chennai, India, the company services 100+ customers across the globe, which include leading public and private sector banks in India and some of the large Banks, FIs, Processors and Prepaid Card issuers are customers of FSS across North America, UK/Europe, ME/Africa and APAC and has a team of over 2500 experts serving the clients across the globe.

For more info visit www.fsstech.com