Mitchells & Butlers embrace faster payments across its estate with Flyt by Flypay

Mitchells & Butlers (M&B), one of the largest operators of restaurants, pubs and bars in the UK, has today announced a partnership with Flypay and its ground-breaking Flyt platform.

Responding to customer demand, M&B will be including frictionless payments across its estate of around 1,700 pubs, bars and restaurants, with the aim of revolutionising the customer journey. The partnership will enable M&B to access a range of different solutions, each offering an individual experience for customers and tailored to each brand’s bespoke requirements.

The services include Flypay’s industry leading Pay at Table and Bar Tabs technologies. In several M&B brands, guests will be able to redeem Eagle Eye vouchers directly from their phones without going to the bar. These combinations of technology provide a frictionless and waiterless payment process, powered by the Flyt platform and fully integrated with the industry leading Zonal Aztec EPOS.

Trends suggest more and more guests, especially millennials, would prefer to pay for food and drink using technology. As a response to this and in order to increase customer satisfaction, whilst enabling front-of-house teams to spend more time being attentive to customers,  the M&B estate will be able to take advantage of a range of experiences, beginning with Flypay’s Pay at Table and Bar Tab solutions.

Chris Hopkins, Commercial and Marketing Director, M&B, commented: “Digital innovation opens up many possibilities to enhance customer experience and improve the efficiency of our operations.  We’re delighted to have Flypay as a partner.  The Flyt platform offers a breadth of services and crucially provides real flexibility for each of our brands across our estate.”

Tom Weaver, CEO, Flypay, commented: “Our integrations through the Flyt platform will dramatically streamline M&B’s operations, increasing efficiencies, whilst most importantly, responding to customer needs. We are really excited to be playing such a crucial role in this journey with M&B, who will be the largest operator in the UK, (based on number of sites), to adopt next generation mobile payment technology.”


Flypay was created to improve customer experiences across the hospitality industry. Today, the company is the market leader in innovative, state-of-the art technology for the industry. The business creates solutions that reduce the hassle around eating and drinking out in restaurants, pubs and bars, with the ultimate aim of making a customer’s time out flow more smoothly.

In 2016, Flypay launched the Flyt platform to solve what is perhaps the number one problem in the world of hospitality technology – how on earth do restaurant, pub and bar operators link up the dozens of different digital solutions they use across the customer journey to create more fluid experiences.

Flyt is a new kind of technology platform, one built to seamlessly link everything together. It will enable integration between numerous technology based services, from bookings and loyalty, right through to delivery and reviews.

The platform will work in collaboration with some of the world’s biggest technology companies in ground breaking new ways, across delivery and bookings companies, even rival payment companies – collaborating, not competing!

– Mitchells & Butlers is a leading operator of managed restaurants and pubs. Its strong portfolio of brands and formats includes Harvester, Toby Carvery, All Bar One, Miller & Carter, Premium Country Pubs, Sizzling Pubs, Crown Carveries, Stonehouse, Vintage Inns, Browns, Castle, Nicholson’s, O’Neill’s and Ember Inns. In addition, it operates Innkeeper’s Lodge hotels in the UK and Alex restaurants and bars in Germany. Further details are available at