Redefining Digital Banking for Small Businesses

Research shows that 94% of banks consider the custom of small and medium-sized businesses vital. So why do 70% of these businesses have no contact with their relationship manager, and how can banks rebuild loyalty?

In “Redefining Digital Banking for Small Businesses” BCSG use proprietary research to explain the reasons for the faltering relationship between small businesses and their banks and examine how financial service providers can build stronger ties to this important sector.

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