Metro Bank’s Riseborough: Customer satisfaction “not rocket science”
The prioritisation of banking services over products and other offerings has kept Metro Bank at the top of the Competition and Markets ... read more
10 cases of insider bank attacks
By Tal Eliyahu, Principal Cyber Security Consultant at SentinelOne At least 60 percent of cyber-attacks in financial institutions are attributed to privileged ... read more
SCA extra time fragmenting markets
National competent authorities (NCAs) may have inadvertently fragmented the payments market over their handling of the phased implementation of Strong Customer Authentication (SCA) ... read more
Alternative payments applications of blockchain technology
According to Deloitte’s 2019 global blockchain survey, 83 percent of market participants see strong use cases for blockchain technology in the industry ... read more
UK banks unprepared for new anti-fraud requirements
The extent of the technological changes required to comply with Confirmation of Payee (CoP) rules forced banks to petition heavily for a ... read more
Fed aiming to launch real-time payment and settlement service
In a speech at the Federal Reserve Bank of Kansas City on August 5, Federal Reserve Governor Lael Brainard outlined plans to ... read more
People moves: PCI Pal, Ripple, and more
PCI Pal announces new CRO UK-based card payment solutions firm PCI Pal promoted Daren Gill to chief revenue officer on July 2. Gill ... read more
Cryptocurrencies’ rising regulatory challenge
Virtual currencies continue to gain interest as regulators and central banks explore issues and potential adoption of the technology. The total combined ... read more
Regulators and banks must move past PSD2’s “narrow focus”
The narrow focus of the European Commission’s second payments services directive (PSD2) can be improved upon by both regulators and market participants ... read more
Winning the omnichannel game with Apple Pay
By John Snoek, CPO Payvision Speed and convenience are the main ingredients consumers look for in a shopping experience today. Where retailers ... read more
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Financial services “marooned” from tech advances
Banks and financial services firms are still being plagued by legacy IT decisions, according to Paul Taylor, CEO of banking software firm ... read more
SCA extension divides market
Calls for an extension to the revised Payments Services Directive (PSD2)’s strong customer authentication (SCA) deadline have met mixed receptions from the ... read more
Bobsguide Payments Rankings 2019 open for voting
Over the past few years, the payments ecosystem has changed seismically, with regulations driving competition and new market structures blossoming across the ... read more
Regulators’ Libra scrutiny shows continued distrust in cryptocurrency
Calls from the US House Committee on Financial Services for Facebook to halt all development on its Libra virtual currency demonstrates that ... read more
Late payments starting to take toll
Despite UK government efforts to increase penalties on firms who fail to pay suppliers on time, the impact on small businesses is ... read more
Manual AML processes lead to poor quality SARs
Anti-money laundering (AML) Suspicious Activity Reports (SARs) are of poor quality due to the reliance on manual processes, according to Martina King, ... read more
People moves: Paysafe, Coinbase, Yoyo and more
Paysafe Group appoints Philip McHugh as CEO London-headquartered end-to-end payment solutions provider Paysafe Group has appointed Philip McHugh as its new chief ... read more
Confusion underlies SCA rollout
Participants across the payments supply chain are overwhelmed with Strong Customer Authentication (SCA) provisions under Europe’s second Payment Services Directive (PSD2), according ... read more
