Results are in
According to the Global Transaction Banking Survey 2012 by Finextra and Misys which surveyed 105 payment professionals in 40 countries, there is a strong strategic focus on customer service and channel and product innovation. The study showed that banks are increasingly integrating their transaction banking businesses, and 90% of banks have created single transaction banking groups, or plan to in the near future. Many are still challenged by their complex IT environments.
45% of respondents ranked m-banking as a priority. 63% said that self-service channels are on the way in the next three years, and 88% have, or will have, financial supply chain services for corporates.
There is also an increasing interest in the new ICC Bank Payment Obligation (BPO) instrument to achieve standardisation.
Whitepapers
Related reading
Central banks best suited to issue digital currencies
By Aaran Fronda A recent report by the Official Monetary and Financial Institutions Forum (OMFIF) said that central banks rather than private ... read more
Instant payments: innovations inbound for corporates
In 2020, instant payments look set to continue their current trajectory to become the biggest trend in payments. While these schemes already offer numerous benefits to corporates, leveraging innovations such as APIs and request to pay will go some way to unlocking their full potential, argues Michael Knetsch
Obstacles exist for banks to meet ECB’s instant payments goal
The cost of joining instant payment platforms will be one of many hurdles banks and payment services providers must overcome to meet ... read more
Banks must be aware of “biases” in data used to train ML models
Financial institutions need to be conscious of biases in the historical data that is being used to train machine learning (ML) models, ... read more
Related companiesView all >
