Open source mobile payment innovation in Middle East

Facilitating solution offering

The Bank of Palestine’s new online mobile payment service is the unlikely source of the next generation in rapid deployment ecommerce middleware, including an Arabic text interface that was built in a matter of weeks. This innovation in open source software for mobile payments is the result of a collaboration between a Palestinian IT company, PCNC Solutions, and developers at the Austin-based telecom middleware firm Telestax.

Mobile payments are becoming extremely popular in Palestine. The Bank of Palestine saw a growing need to move forward with mobile payments as long as local merchants and customers were able to access the service simply and effectively. The Added Value Services division at the Bank of Palestine called in PCNC to custom build a solution.

It was apparent that PalPay merchants and customers would need Arabic language support on a Unstructured Supplementary Services Data (USSD) Gateway. The new solution from Telestax made is possible to communicate between incompatible hardware and communications infrastructures to quickly build an Arabic language support system onto the PCNC mobile payment software.

As a result of the collaboration with Telestax, PCNC Solutions was able to go to market with the Arabic language interface to its new mobile payment service in a matter of weeks. Full access to persisted MAP Dialog messages helps PalPay audit and data mine all actions executed by the end users.

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