Automic has been selected by Carphone Warehouse to be a part of its ‘Connected World’ initiative, as well as helping the largest independent mobile phone retailer in the UK achieve compliance with Single European Payments Area (SEPA) legislation.
Beyond the ‘Connected World’ programme, Automic is already helping Carphone Warehouse achieve SEPA compliance in advance of the February 2014 deadline by automating its entire direct debit collection process. This end-to-end solution is being delivered using Software As A Service (SaaS) and has given the Carphone Warehouse management team real visibility into the collection process. With automatic checks performed at every stage, Automic’s solution is targeting a reduction in direct debit failures of 90%.
“IDC’s research consistently identifies automation as a top priority for businesses that are trying to streamline complex business processes and make more efficient use of their IT staff and infrastructure,” states Mary Johnston Turner, IDC Research Vice President for Enterprise Systems Management Software.
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