Launch of Biller Advantage.
Fiserv, Inc. a global provider of financial services technology solutions has announced the launch of Biller Advantage, a multi-channel electronic billing and payment platform for small and mid-sized billers. Designed for the segment of billers that send 2,000 to 500,000 bills a month, Biller Advantage makes it practical for these companies to send electronic bills (e-bills) and accept electronic payments through a variety of channels including their website, mobile-optimized website, automated phone system (IVR) or customer service centre.
With Biller Advantage, billers can:
- Accept payments via multiple channels, including online, mobile and CSR-assisted;
- Configure their own specifications, including payment limits, payment types and methods of payment they will accept;
- Accept debit card, credit card or ACH debit payments, with or without fees;
- Support one-time, future, recurring and auto payment options;
- Distribute electronic bills (e-bills) and customer alerts and reminders.
Biller Advantage can be implemented easily and quickly and is highly configurable. The self-service dashboard enables billers to be up and running with Biller Advantage in as little as a few days and to manage changes without the need for dedicated IT resources, a significant consideration for small and mid-sized billers.
“Biller Advantage provides the functionality small to mid-sized billers need and the choices customers want,” said Jardon Bouska, division president, Biller Solutions, Fiserv. “These companies can now offer branded, multi-channel electronic billing and payment capabilities that may have been out of their reach before, boosting their professional appearance while reducing paper usage and operational costs and enhancing customer satisfaction.”
Whitepapers
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