Halfords speeds up service with integrated payments from Secure Retail

Halfords has announced it has reduced its scope for PCI compliance and improved the speed of service to its customers, by working with Secure Retail to launch an end-to-end payment solution.

The new solution has had a significant impact on purchasing speeds already, transactions times has decreased by an average of 19 seconds. The project has seen Secure Retail replace 80% of Halfords’ payment terminals with 2,500 PIN entry devices.

Peter Lawrence, Business Process Consultant at Halfords, said: “After an initial meeting there was no doubt in our minds that Secure Retail was the right company to take us on this journey and ensure that we are prepared for when P2PE becomes mandatory. We felt comfortable with the team and their ability to deliver a service that would meet our requirements – with the added value of tethers and an understanding of the P2PE process, which is a big factor in reducing the scope of PCI compliance.”

Derek Hutchinson, Head of Retail Sales at Secure Retail, said: “Halfords wanted a solution that would involve as few changes as possible during the years after implementation, which meant they needed to find an end-to-end package with advanced P2PE functionality to reduce scope for PCI DSS and allow for future modifications.”

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