Chargebacks911 Advances Intellectual Capital and Industry Expertise with New Hire

Kristjan Gjura joins Chargebacks911 from Ethoca to bring unparalleled industry astuteness.

Chargebacks911®, an internationally-renowned leader for risk mitigation, announced today the appointment of Kristjan Gjura as VP of Business Development, an integral component of Chargebacks911’s continued global expansion.

Gjura will join Chargebacks911’s innovative team leaders as they build upon the company’s North American efforts and expand opportunities in Europe. His efforts will focus primarily on assisting merchants in verticals with emerging risk, as well as expanding deeper, exclusive relationships with leading aggregators, third-party vendors, acquirers and financial institutions.

Gary Cardone, CEO of Chargebacks911, said: “I have admired Kristjan for years and couldn’t be more thrilled that he is joining us at such a pivotal time in the industry. He has broad and diverse connections and an impressive understanding of payments and fraud. But what really attracted us to Kristjan is his ethics and philosophy of doing business. Monica Eaton-Cardone and I built this business under one shared belief system—to be best-in-class, to exchange in abundance, and to ensure every commercial deal that is done is a measurable win-win for all parties involved.  Kristjan has built a track record in perfect alignment with these same principles.”

The world we are living in is driving unparalleled transparency—and subsequent efficiencies. Without clear and measurable value propositions, many business models will fail in the next two to five years. While many businesses in payments have been designed around exploiting inefficiencies, our objective is to make payments more efficient; to help eradicate friction, leakage, and losses; and to design products, technology and services built to solve problems—not exploit them. Kristjan, in tandem with the other key team members, will help play a critical role in this process.”

Kristjan Gjura joins Chargebacks911 from Ethoca, bringing over a decade of financial sector experience from his time with B+S Card Service and Deutsche Card Services. He added: “It’s a thrill to join Chargebacks911. I’m looking forward to helping support the company’s global expansion and further its leadership role across the payments industry. Chargebacks911’s unrivalled and comprehensive chargeback technology—directed at the actual problem, not the symptoms—was simply too attractive and compelling to pass up.  It is very rare to see a company able to successfully scale and scope in the global payments industry without outside funding or investors.  Their unique approach—including their understanding of the problems, technology, and intellectual capital—is unequalled. I’m honoured to be a part of it.”

Gjura will be instrumental in bringing Chargebacks911’s services to the European market and advancing the company’s award-winning, global chargeback management platform.

Founded in 2011, Chargebacks911 is the first global company fully dedicated to mitigating chargeback risk and eliminating chargeback fraud. As industry-leading innovators, Chargebacks911 is credited with developing the most effective strategies for helping businesses maximise revenue and reduce loss in a variety of industries and sectors within the payments space.  Chargebacks911 provides comprehensive and highly scalable solutions for chargeback compliance, risk mitigation and fraud strategy management. The company helps decrease the negative impact of chargebacks, thereby increasing revenue retention to help ensure sustainable growth. The company’s innovative solutions and exemplary customer service has earned a vast array of prestigious awards and honours, including the Customer’s Choice Best Chargeback Management award from the CNP Expo, the Best Industry Solution award, and the Best B2B Software Solution in 2016.

Chargebacks911’s unparalleled category experience and ISD™ technology quickly identifies the true source of chargebacks, optimizes revenue recovery opportunities, mediates disputes, safeguards reputations, monitors transactions 24/7 and helps proactively prevent future fraud. A division of Global Risk Technologies, Chargebacks911 is headquartered in Tampa Bay, Florida, with offices throughout North America, Europe and Asia. In 2017, Chargebacks911 was honored by The Tampa Bay Times as one of the Top Workplaces in Tampa Bay.