CO-OP Financial Services announces new executive positions as part of organizational restructure

Refreshed Leadership Team Guiding CO-OP’s Digital Transformation and Expanded Product Offerings

CO-OP Financial Services today announced three new executives have joined the company in newly created senior leadership roles as part of an overall company restructuring that includes the acquisition of TMG.*

These additions represent a strengthening of talent and specialized expertise to address the opportunities and challenges of today’s rapidly evolving financial services landscape, in conjunction with the TMG acquisition and CO-OP’s $25 million investment for product innovation and technology infrastructure being implemented in 2017. Appointments include:

  • Nicholas Calcanes, previously with Fiserv, joins the Executive Management Team (EMT) as Chief Information Officer (CIO), in a move to extend that position’s role to provide more technology strategy and integration between CO-OP’s internal infrastructure and product offerings.
  • Mathew Kardell, previously with First Data Corporation, joins the EMT as Chief Revenue Officer, responsible for managing and maximizing the credit union-owned company’s sources of income.
  • Paul Love, previously with the Federal Home Loan Mortgage Corporation (“Freddie Mac”), joins as Chief Information Security Officer, focusing on strengthening CO-OP’s security approach in the fight against fraud on behalf of clients.

“The depth and breadth of capability we are adding with the acquisition, product and technology investments, and these new positions are transformational for CO-OP,” said Todd Clark, President/Chief Executive Officer. “These appointments signify stronger leadership and resources in the areas that deeply impact our clients – technology capability, new business opportunity and security for the fight against fraud. Nick, Matt and Paul are all experts in their respective fields, and they will up our game significantly.”

Nicholas Calcanes, Chief Information Officer

Calcanes joins CO-OP from financial technology solutions provider Fiserv where he was CIO for Financial Risk Management Solutions. His 25-year career in the financial services industry includes key technology leadership positions as CIO, Wholesale Credit and Client Technology, at Bank of America Corporation and CIO, Global Functions Technology, at Ally Financial. In these roles, Calcanes managed technology strategy and oversaw the IT functions for 1,000-plus person organizations and multi-millions in budgets. His experience includes transforming IT strategy to realign people, processes and technology across business operations, as well as increasing performance outputs. Calcanes’ focus at CO-OP will be to elevate CO-OP’s technology strategy and build out infrastructure to continue its transformation as a digital company.

Mathew Kardell, Chief Revenue Officer

Kardell, previously Senior Vice President and General Manager (SVP/GM) of STAR Network Relationship and Sales at First Data Corporation, is a veteran of the payments and financial services industry with more than 25 years in high-performing revenue-generation and business development roles. At First Data, Kardell most recently was responsible for the company’s STAR Network client relationships with merchants and financial Institutions, with network transactions experiencing double-digit percent growth in 2015. Prior to that position, he was SVP/GM of Financial Institution Relationships and New Business Development, managing more than $1 billion in revenue and spanning more than 4,000 financial institutions in North America. In addition, Kardell has extensive experience in the credit union space, having managed those strategic relationships during his tenure at First Data.

Paul Love, Chief Information Security Officer

Love brings more than 25 years in risk management, financial services and technology experience to CO-OP, including his most recent role as Senior Director of Governance, Risk and Compliance at Federal Home Loan Mortgage Corporation (Freddie Mac). At Freddie Mac, he led the creation of an information security and standards program aligned with internationally recognized best practices and collaborated with business units, IT and other key groups to ensure alignment. He has held other information security positions with Ernst & Young and Ally Financial, and has banking industry experience as Assistant Vice President of Security Operations for Fifth Third Bank.

“These three leaders are joining CO-OP’s newly created ‘dream team’ of the payments and financial services industry, which also includes our talented Executive Management Team and Shazia Manus from TMG as Chief Product and Strategy Officer,” said Clark. “We have never been in a better position to help credit unions address today’s market opportunities and build for the future.”

CO-OP Financial Services is a payments and financial technology company whose mission is ensuring the success of the credit union movement by serving 3,500 credit unions and 60 million members. CO-OP payments solutions, engagement services and strategic counsel help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.