Malauzai’s Monkey Insights Analyzes General Digital Banking Activity

Malauzai Software, a provider of mobile and Internet banking SmartApps™ for community financial institutions, released its October Monkey Insights that highlights key trends in Internet and mobile banking usage based on September 2017 data for 435+ banks and credit unions, covering 15.5 million logins from 840,000 active Internet and Mobile Banking users. This month’s report hones in on general digital banking activity.

Key findings include:

  • Mobile banking usage is 18 logins a month;
  • Mobile RDC (Remote Deposit Capture) is on the rise;
  • Internal transfers (Bill Pay, RDC, P2P and A2A) are rapidly growing;
  • P2P payments are disappointing ; and
  • A2A transfers are gaining traction.

Malauzai Chief Product Officer Robb Gaynor assesses the company’s data each month to determine the trends that financial institutions would find beneficial and interesting. “Mobile banking remains strong, gaining more and more users and logins every month; Internet banking logins were about half of what mobile logins were. Mobile RDC and internal transfers are HOT! What is surprising to me though is that P2P is a failure, and the usage is very low.  A2A, however, is up and coming. It is seeing a steady rise in overall usage.”

Read the full Monkey Insights here.


Malauzai was incorporated in 2009 in response to the growing demand for a technology company that could provide innovative mobile solutions for community financial organizations. As a cool company in a cool town with a focus primarily on community financial institutions, Malauzai provides Consumer, Small Business, Business, Employee SmartApps, SmartwebApps  and SmartwearApps that enhance the customer experience for mobile and Internet banking, ultimately resulting in increased value for financial institutions.