National Bank of Kenya partners with WorldRemit to offer instant money transfers to Kenya

New partnership expands remittance options for the Kenyan diaspora 

Leading digital money transfer service WorldRemit and the National Bank of Kenya (NBK) have launched a major partnership to enable Kenyans living abroad to make instant transfers home. WorldRemit users can now make instant bank deposits to NBK accounts held in both Kenyan Shillings and US Dollars, as well as send funds for cash pickup in KES across NBK’s extensive branch network.

NBK is one of the largest commercial banks in the country. To meet the dynamic needs of its customers, NBK rolled out diaspora banking in 2016 to let customers bank in multiple currencies and create a financial base back home.

According to the Central Bank of Kenya, Kenyans living abroad sent home over Kshs 177.34 billion (USD 1.71 billion) in 2016, up from Kshs 159.82 (USD 1.54 billion) in 2015, an 11% Year on Year increase. This makes diaspora remittances Kenya’s largest source of foreign exchange – ahead of key industries such as tea and horticulture.

Since the start of operations in Kenya, WorldRemit customers have completed almost 2 million money transfers to the country. They now send more than 80,000 transactions every month from the WorldRemit app and website.

Globally, WorldRemit customers send almost 700,000 transfers every month to over 140 destinations. The company is currently processing 74% of all transfers to mobile money accounts coming from money transfer operators, according to 2016 GSMA data. WorldRemit makes sending money as easy as sending an instant message.

Wilfred Musau, National Bank Chief Executive Officer and Managing Director, said: “Our new partnership with WorldRemit is part of the bank’s commitment to increasing banking convenience for bank for our customers abroad. We understand that speed and convenience are key to our diaspora customers, and we are providing these options at a low price through our new partnership with WorldRemit.”

Ismail Ahmed, founder and CEO at WorldRemit, comments: “We’re proud to work in partnership with the National Bank of Kenya, a trusted and dependable financial institution with a wide network of branches across the country.”

“We are delighted that this partnership will enable us to offer an enhanced service to our Kenyan customers. They can now transfer funds to NBK accounts quickly, to be paid out in shillings or dollars. It’s a welcome expansion of our fast, safe and lower cost online service which has already proved so popular with Kenyans.”  


National Bank is a fully fledged Commercial Bank listed on the Nairobi Securities Exchange and established in 1968 to provide Kenyans access to finance. It has since grown to be one of the largest commercial banks in the country with a growing network of 80 branch outlets across the country, over 124 ATMs and electronic channels of Mobile and Internet Banking. National Bank participates in Corporate Banking, Business Banking, Retail Banking and Islamic Banking with an extensive portfolio of products and financial solutions tailored for the requirements of a broad spectrum of customer segments it serves.

WorldRemit is changing the way people send money.

It’s easy – just open the app or visit the website – no more agents.

  •     Transfers to most countries are instant – send money like an instant message.
  •     More ways to receive (Mobile Money, bank transfer, cash pickup, and mobile airtime top-up).
  •     Available in over 50 countries and 140+ destinations.
  •     Backed by Accel Partners and TCV – investors in Facebook, Spotify, Netflix and Slack.

WorldRemit’s global headquarters are in London, UK with regional offices in the United States, Canada, South Africa, Singapore, the Philippines, Japan, Australia and New Zealand.