With UK smartphone penetration set to almost double to 78% by 2016 (eMarketer, April 2012), it’s not really surprising that smartphones are already changing the way we live, work and shop. Users are increasingly using their mobile devices to update...
Financial institutions, venture capitalists and any organization that believes in mobile payments are busy building their vision for a mobile wallet. However, the majority of these groups are building a wallet and customer experience without giving any...
In a recent interview Mastercard’s chief innovation officer hailed 4G as the answer to securing the future of mobile payments in Britain. The launch of superfast broadband will certainly make it easier for users to quickly access the Internet and...
Communication and administration can be a big headache in the management of a company, whether it is a large or small enterprise. In particular, managing the information flow with regard to payments can be a challenging task if there are several people...
The financial crisis of 2007-08 has left banks in a quandary – revenue has been slashed by a steep loss in revenue from capital intensive areas like lending. The risk-on cycle and regulation means that banks are cutting back on certain business lines...
Interoperability between payment institutions, payment processors and clearing & settlement mechanism (CSM) - while not sufficient on its own - is essential for creating a competitive SEPA infrastructure. Operationally interoperability guarantees SEPA...
The acceptance of mobile payments by consumers and merchants is no more skepticism. The success of Starbucks has proven that there is a gigantic market of mobile money waiting for the world. The assortment of mobile technology and unique loyalty programs...
Across the globe 22% of online transactions are made using alternative payments (APs), equating to €165 billion in revenue. While more traditional eCommerce markets, such as the UK and the US, are still heavily reliant on card schemes, the use of...
Dionne Nickerson and I started thinking critically about the mobile payments industry in Africa when it is was becoming clear that, far from M-Pesa moving out of Kenya and snowballing through the rest of the continent, other countries were seeing much...
The financial services industry needs to focus more on creating innovative solutions that can make mobile wallets more secure, rather than imposing additional constraints and instilling fear into customers for problems that don’t exist. Every time the...
