Metro Bank’s Riseborough: Customer satisfaction “not rocket science”
The prioritisation of banking services over products and other offerings has kept Metro Bank at the top of the Competition and Markets ... read more
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SCA extra time fragmenting markets
National competent authorities (NCAs) may have inadvertently fragmented the payments market over their handling of the phased implementation of Strong Customer Authentication (SCA) ... read more
Cryptocurrencies’ rising regulatory challenge
Virtual currencies continue to gain interest as regulators and central banks explore issues and potential adoption of the technology. The total combined ... read more
Winning the omnichannel game with Apple Pay
By John Snoek, CPO Payvision Speed and convenience are the main ingredients consumers look for in a shopping experience today. Where retailers ... read more
Late payments starting to take toll
Despite UK government efforts to increase penalties on firms who fail to pay suppliers on time, the impact on small businesses is ... read more
Manual AML processes lead to poor quality SARs
Anti-money laundering (AML) Suspicious Activity Reports (SARs) are of poor quality due to the reliance on manual processes, according to Martina King, ... read more
People moves: Paysafe, Coinbase, Yoyo and more
Paysafe Group appoints Philip McHugh as CEO London-headquartered end-to-end payment solutions provider Paysafe Group has appointed Philip McHugh as its new chief ... read more
Lack of SCA readiness is ‘poison in the water’
Organizations who have failed to prepare for the Strong Customer Authentication (SCA) requirement under Europe’s second payment Services directive (PSD2) face losing ... read more
Dark web shakedown indicates cybercrime alert
Weeks after law enforcement agencies shut down three dark web marketplaces, a dark web surveillance firm warns the months ahead will prove ... read more
Treasurers to give vital insight into frontline pain points
Tech stack build decisions at banks and financial institutions are becoming increasingly more complex, with more vendors providing different types of technological solutions for a variety of processes. Nowhere is this more evident than within the treasury sector.
