Dear Subscriber,

In this issue of the PaymentEye e-newsletter we discuss the latest whitepaper from PPRO that analyses 12 countries in Western Europe and reports on each countries’ financial inclusion, payment habits and e-commerce trends.

And in other news, Ben Rafferty, Global Solutions Director, Semafone debates the security behind providing payment details over the phone, and Cat Moore, European President and Managing Director for J.P. Morgan Merchant Services speaks about the future of fraud and cyber-security.

We hope you enjoy the issue.

PPRO’s latest report on Western Europe breaks down 12 countries in the region and provides vital statistics, including reporting on financial inclusion, e-commerce trends for each market and individual analysis of each countries financial standpoint.

We sat down with Cat Moore at the Merchant Risk Council (MRC) event in London to discuss her role in the industry, the General Data Protection Regulation (GDPR), the future of fraud and cybersecurity and how the conference plays an imperative role in bringing together industry figures.

A recent anonymous survey of 10 of the top insurance providers in the US found that all of them still require customers to read their card numbers out loud when paying for insurance services over the phone. But verbalizing card numbers is an incredibly risky practice, and should not be happening.