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“There may have been a perception in the past that you could buy shrink-wrapped solutions and apply them,” says Justin Arbuckle, senior vice president for the platform organisation (Plato) division of Scotiabank. “We all know that the purchase or the integration of the shrink-wrapped solutions is rarely what drives the majority complexity of any of these large IT projects.

While technology vendors build software to solve issues across numerous banks, many banks are looking to build solutions internally for ease of integration, according to Scotiabank’s Arbuckle.

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Rebekah Tunstead

PaymentEye