Dear Subscriber,

In this issue of the PaymentEye e-newsletter, a new eBook from Credorax explores the importance of gateway processing speed in enhancing customer experience and satisfaction.

Elsewhere, Nuggets CEO Dr. Neil Garner examines the necessity of companies’ taking consumer data, and a new infographic from TNS reveals regional differences in ATM usage worldwide.

Processing speed is important due to its significant effect on customer experience and resultant satisfaction. In complex e-commerce and m-commerce environments, actual service time as experienced by the customer is difficult to measure and almost impossible to predict.

Data sharing for simple e-commerce transactions is not necessary and companies should come clean with consumers about why they are storing their personal data. By Alastair Johnson, CEO and founder, Nuggets.

The agreement marks Samsung Pay’s entry into the Credit Union market and signals an important milestone in its wider expansion into the financial services sector as the business looks to leverage its market share in Android handset sales.

As trust evaporates, the market for identity proofing has exploded and new solution providers have rushed in to help fill the void. In this increasingly cluttered marketplace, it’s difficult to separate the pretenders from the contenders.