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 | | | Dear Subscriber, “In a sense, it is not rocket science,” says Paul Riseborough, chief commercial officer at Metro Bank. “If you provide great service and you are not afraid to open seven days a week, early and late, and empower your colleagues and all that good stuff, then customers do respond well to that.”
Riseborough was speaking after it was announced Metro Bank sits at the top of the Competition and Markets Authority (CMA)’s latest banking customer satisfaction list.
Read the full story here.
Michael McCaw
PaymentEye
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