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UK banks will now be forced to publish complaints and security breach data as part of a move to shake up the sector. This forms part of the Financial Conduct Authority’s final rules, requiring providers of personal and business current accounts to release information to help customers compare the service they could receive from different providers. Scott Thompson reports on the rules and the forthcoming PSD2 Directive.

Also today, Kristof Van Doninck explains why radical testing is necessary in a new world of payments where trust is key to adoption. Read more below.

Scott Thompson reports on the FCA’s final rules, requiring providers of personal and business current accounts to release information to help customers compare the service they could receive from different providers.

Kristof Van Doninck, Head of Products Open Test Solutions at FIS explains why radical testing is necessary in a new world of payments where trust is key to adoption.

Brook Kennedy discusses the impending PSD2 regulation and the opportunities it presents for marketplace platforms to improve their customer service proposition

Stephen Lemon discusses bitcoin and whether it has the potential to disrupt the payments and financial services landscape

While GDPR and Europe’s revised Payment Services Directive (PSD2) are not contradictory, the fact that the regulators and many banks work on them in silos is problematic, AccessPay executives argue.